New User Not able to login

I have created a new user, as an Admin.

But the user is not able to login, with the error user is not an admin


please guide


From the screenshot above, assigning a group Admin is different than making an admin. User Groups are related to Catalogs where as console access requires admin rights.

You can make an Admin, using below steps -

  1. Go to Settings > Admin
  2. Click on Add Admin and Give access to all the menu options that you want to give user an access to.
  3. Click on Add Admin

Now the user should be able to login into console.

Hope this Helps!